Privacy Policy

Last updated: September 9, 2026

PaprikaTax (“PaprikaTax,” “we,” “us,” or “our”) provides tax-planning education, tax-related tools, document services, and professional support for business-owner families. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit paprikatax.com, complete a questionnaire, purchase a product or service, use the Resume Builder or time-tracking tools, exchange documents with us, communicate with us, or otherwise use our services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

Depending on how you use PaprikaTax, you may provide:

• Contact information, such as your name, email address, and phone number.
• Household and dependent information.
• Business, employment, compensation, payroll, and tax-planning information.
• Questionnaire answers and comments.
• Time entries, task descriptions, work records, and related Resume Builder information.
• Documents and files you upload or exchange with us.
• Communications you send to us, including support requests and chatbot messages.
• Purchase, service, promotion, and transaction information.
• Information you provide when participating in an advisor or referral program.

Please do not submit information that is not reasonably necessary for the product or service you are using.

Payment information

Payments are processed by Stripe. PaprikaTax receives transaction details such as payment status, amount, transaction identifiers, and limited billing information. We do not receive or store your complete payment-card number or card security code.

Information collected automatically

When you use our website, we and our service providers may automatically collect:

• Internet Protocol address and approximate location derived from it.
• Browser, device, and operating-system information.
• Pages viewed, links selected, referring pages, and dates and times of activity.
• Cookie, session, and similar identifiers.
• Diagnostic, security, and error information.
• Interactions with our website, forms, and marketing campaigns.

We may use cookies and similar technologies for essential site functions, authentication, security, analytics, remembering preferences, and measuring advertising effectiveness.

Information from other sources

We may receive information from service providers, professional advisors, referral partners, payment processors, analytics providers, advertising platforms, or other people authorized to provide information on your behalf.

2. How We Use Information

We may use personal information to:

• Provide, personalize, maintain, and improve our products and services.
• Generate tax-planning materials, workpapers, reports, checklists, and educational guidance.
• Operate the Resume Builder, time tracker, document folders, and account-access features.
• Process purchases, confirm payment status, issue receipts, and administer refunds or upgrades.
• Communicate about your account, purchases, requested services, reminders, support questions, and important service updates.
• Coordinate professional assistance when you request it.
• Maintain records of consent, access, delivery, and customer communications.
• Detect, investigate, and prevent fraud, abuse, unauthorized access, and security incidents.
• Debug, analyze, and improve website performance and user experience.
• Measure marketing performance and understand how visitors find and use our website.
• Comply with legal, regulatory, tax, accounting, professional, and contractual obligations.
• Establish, exercise, or defend legal claims.

We may create aggregated or de-identified information that cannot reasonably be used to identify you and use it for lawful business purposes.

3. Tax and Financial Information

Some PaprikaTax services involve sensitive tax, household, business, and financial information. We use and disclose this information only as reasonably necessary to provide requested services, administer our relationship with you, protect our systems, comply with law, or as otherwise authorized by you.

Where applicable, we handle tax-return information in accordance with federal law and professional obligations governing tax practitioners, including applicable confidentiality and disclosure restrictions. Nothing in this Privacy Policy expands any permission to use or disclose tax-return information beyond what applicable law allows.

4. How We Disclose Information

We may disclose personal information in the following circumstances:

Service providers

We use companies that help us host and operate the website and database, store files, process payments, deliver email, provide customer-relationship tools, support communications, analyze website usage, prevent fraud, and maintain security. These providers may process information only for the services they provide to us and subject to applicable contractual and legal restrictions.

Examples of providers used in connection with PaprikaTax may include Stripe for payment processing; Microsoft Outlook, Mailjet, or Amazon Web Services for email delivery; HubSpot for customer-relationship management; PostHog for product analytics; Meta for advertising measurement; OpenAI for chatbot or AI-assisted features; and hosting, database, and file-storage providers.

Professional and authorized recipients

At your direction, or when necessary to provide a service you request, we may disclose information to your tax professional, advisor, authorized representative, or another recipient you designate. Shared document-folder access is provided only through authorized links and controls.

Legal, safety, and business reasons

We may disclose information when we reasonably believe it is necessary to:

• Comply with law, regulation, legal process, or a valid governmental request.
• Protect the rights, safety, property, or security of PaprikaTax, our customers, or others.
• Detect or address fraud, misuse, unauthorized access, or technical problems.
• Enforce our agreements and policies.
• Complete a merger, financing, acquisition, restructuring, sale of assets, or similar transaction, subject to appropriate safeguards.

We do not sell personal information for money. Some analytics or advertising activities may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws even when no money changes hands. See Section 8 for available choices.

5. Cookies, Analytics, and Advertising

PaprikaTax may use:

• Essential cookies required for security, authentication, session management, and core website operation.
• Preference technologies that remember choices.
• Analytics technologies, including PostHog, to understand website and product usage.
• Advertising and measurement technologies, including the Meta Pixel, to measure campaign effectiveness and relevant website activity.

Your browser may allow you to block or delete cookies. Blocking essential cookies may prevent parts of the website from working. You can also use platform-level advertising controls offered by companies such as Meta.

Where required by law, we will honor applicable browser-based opt-out preference signals or provide another method to exercise relevant privacy choices.

6. Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. These measures include access controls, protected account links, encrypted network connections where appropriate, security monitoring, and restrictions on access to customer information.

No method of transmission or storage is completely secure. We therefore cannot guarantee absolute security. You are responsible for protecting access to your email account, devices, sign-in links, and shared-folder links.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the products and services you requested.
• Maintain business, transaction, tax, accounting, and professional records.
• Resolve disputes and enforce agreements.
• Meet legal, regulatory, security, and compliance obligations.

Retention periods vary based on the type of information, the service involved, legal requirements, and whether information is needed for security or recordkeeping. We may retain de-identified information that no longer identifies you.

8. Your Privacy Choices and Rights

Depending on where you live, you may have the right to request that we:

• Confirm whether we process your personal information.
• Provide access to or a copy of certain personal information.
• Correct inaccurate personal information.
• Delete certain personal information.
• Provide certain information in a portable format.
• Limit or object to certain processing.
• Opt you out of targeted advertising, qualifying sharing, or qualifying sales.

These rights are subject to legal exceptions. For example, we may need to retain information required for tax, accounting, professional, fraud-prevention, transaction, or legal purposes.

To submit a privacy request, email support@paprikatax.com with the subject line “Privacy Request.” We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law, subject to verification.

You may unsubscribe from promotional email by using the unsubscribe link in the message. Even if you opt out of promotional messages, we may continue sending transactional, security, account, purchase, and service communications.

PaprikaTax does not currently use this website to offer a general SMS marketing program. If we introduce text messaging, any required consent and opt-out terms will be presented when you enroll.

We will not discriminate against you for exercising an applicable privacy right.

9. Information About Children and Dependents

PaprikaTax services are intended for adults, business owners, parents, and authorized professionals. They are not directed to children under 13.

Some services allow a parent or guardian to provide information concerning a child or dependent, or to establish access to a Resume Builder or time-tracking tool. The parent, guardian, or other authorized adult is responsible for providing information lawfully and supervising the dependent’s use of the service.

If you believe a child under 13 submitted personal information directly to us without appropriate authorization, contact support@paprikatax.com.

10. Third-Party Websites and Services

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review those policies before providing information.

11. United States Use

PaprikaTax operates in the United States. If you access our services from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your location.

12. Changes to This Privacy Policy

We may update this Privacy Policy as our services, providers, or legal obligations change. We will post the revised policy on this page and update the “Last updated” date. If a change materially affects how we use information already collected, we will provide any additional notice or choice required by law.

13. Contact Us

For questions about this Privacy Policy or PaprikaTax’s privacy practices, email:

support@paprikatax.com